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About

PROFILE
Malabar Regional Co-operative Milk Producers’ Union (MRCMPU) Limited is a Union of more than 1000 village level dairy co-operative societies located in the six northern districts of Kerala State in South India and it is owned by the dairy farmers who are members of each affiliated society and who live in the area of operation of these societies. The societies function on the pattern of the societies affiliated to the world famous Anand Milk Union Ltd. (AMUL) at Anand (Gujarat), India and hence are also known as Anand Pattern Co-op Societies or “APCOS”. The area of operation of MRCMPU Ltd. comprises of the six revenue districts of North Kerala, viz Kasaragod, Kannur, Wayanad, Kozhikode, Malappuram and Palakkad. The Union is affiliated to the state level apex body-Kerala Co-operative Milk Marketing Federation Ltd (Operating under the trade name MILMA) along with its sister Unions at Ernakulam and Thiruvananthapuram. The head office of the Union is located at Peringolam under Kunnamangalam post office near Kozhikode. 

Objectives

The objective of the Union is to carry out activities conducive to the socio-economic development of the dairy farmers by effectively organizing procurement, processing and marketing of commodities as per the directions of the Kerala Co-operative Milk Marketing Federation Ltd. For achieving this objective, the Union lays particular emphasis on carrying out the following activities on a commercial scale

1. The entire volume of milk produced by the farmers is purchased at remunerative prices even in surplus situations.

2. Proper processing and packing of the products are carried out in the dairies owned by the Union to guarantee product quality to the consumer.

3. Proper marketing of milk and dairy products are carried out on a daily basis to guarantee consumer satisfaction and thus maximize economic returns for the farmer.

                                                         Figures at glance

1. Date of starting operation. : 15.01.1990                         

2. No. of Dairy Plants : 5

3. Central Products Dairy : 1

4. No. of Milk Chilling Plants : 4

5. No. of Milk Chilling Centres : 2

6. No. of Procurement and Input Centres : 10

7. No. of Marketing Depots : 5

8. No. of Human Resource Development Centre : 1

9. Turnover (2015-2016) : Rs. 892.4 Crores (Rs 8924 Million)

10. Paid up share capital (2015-2016): Rs 35.22 crores (Rs 352.2 Million)

11. Average daily procurement of raw milk (2015-2016) : 5,66,268 Litres

12. Average daily sale of processed liquid milk (2015-2016) : 4,75,528 Litres

13. Average daily sale of Skimmed Milk Curd (2015-2016): 57,032 Litres

14. No. of farmers supplying milk to the Union (2015-2016) : 92,846

Initial Funding

Since the six districts included in the area of operation of MRCMPU Ltd. were not included in the Operation Flood Dairy Development Programme of the National Dairy Development Board of India, initial funding for the project on a part-loan and part-grant basis was provided by the Government of Switzerland through the Swiss Agency for Development and Cooperation (SDC). Once the Union attained a financially sound footing, the SDC withdrew from the scene allowing the organization to grow and develop independently.

Shipping Policy

  • We try to ship all orders within seven business days. Tracking numbers will be automatically e-mailed on the day of the shipping to the e-mail address provided by the customer. Packages shipped by www.soomzone.com are not insured against loss or damage. You need to check the parcel / packet while accepting the same.
  • Depending on the product availability, few orders might take more than 7 days to ship. If there is any problem related to processing the order or shipping the product in time customers will be contacted by e-mail or through mobile.
  • For the orders intended to be received before a specific event or a festival, where specific delivery time-frame is important, customers are advised to place the order at least 30 days before the expected delivery date. For urgent deliveries kindly contact us before placing the order.
  • We dispatch the orders through FEDEX 2, ARAMEX, FEDEX TSCI PVT LTD, DELHIVERY, INNOVEX, DOTZOT, INDIAN POST, GOJEVAS or GATI Couriers. Min shipping charge is RS/- 48 and it will vary depending on the weight and distance. To get the ordered product in time, kindly ensure that your PIN code is serviced by respective shipping companies (kindly check their respective websites).
  • Currently, we ship our products only within India.

Refund Policy

We believe in 100% customer satisfaction and accept FREE returns. Below is the store policy in detail:

  • Our policy lasts 7 days. After the policy period, we can’t offer you a refund or exchange. 
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not offer refunds on the items that are damaged by the shipping carrier.
  • To complete your return, we require a receipt or proof of purchase.  
  • Please do not send your purchased product back to the manufacturer. 

Refundable

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds

  • If you haven’t received a refund yet, first check your bank account again. 
  • Then contact your credit card company, it may take some time before your refund is officially posted.
  • Next contact your bank. There is often some processing time before a refund is posted.
  • If you’ve done all of this and you still have not received your refund yet, please contact us  
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